Connect online with one of our tech experts to get your computer serviced in the comfort of your own home, or wherever you are - 7 days a week, 8am to 11pm.

When you are ready to connect to our tech experts:

  1. Select the service you require from the “Your Issue” drop-down menu.
  2. Enter your name & phone number.
  3. Describe your issue in detail.
  4. If you have a work order number, enter it in the External Key field
  5. Click “Submit” to connect to a Staples tech expert.

No SESSION KEY? Don't worry! You can fill out the ISSUE SUBMISSION section only.

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Important Messages

  • Holiday Hours:
    October 10: Closed

    Heures de Vacances:
    10 Octobre : Fermé

Session Key Show Session Key Help Window

Issue Submission Show Issue Submission Help Window

Need help connecting? Please call us at 1-877-258-0369.

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