Connect online with one of our tech experts to get your computer serviced in the comfort of your own home, or wherever you are - 7 days a week, 8am to 11pm.

When you are ready to connect to our tech experts:

  1. Select the service you require from the “Your Issue” drop-down menu.
  2. Enter your name & phone number.
  3. Describe your issue in detail.
  4. If you have a work order number, enter it in the External Key field
  5. Click “Submit” to connect to a Staples tech expert.

No SESSION KEY? Don't worry! You can fill out the ISSUE SUBMISSION section only.

Please select your language

  • We are sorry, tech support portal is now closed.

    To request a tech support session, please return during the regular Hours of Operation:

    • 7 days a week - 8 AM - 11 PM

Important Messages

  • SERVICE ALERT: We are currently facing temporary connectivity issues with our systems. Our dedicated teams are actively addressing these issues. While we will make every effort to assist you with your technical concerns, there is a possibility that certain tasks may be temporarily unavailable. We appreciate your understanding as we work diligently to resolve this situation.

Session Key Show Session Key Help Window

Need help connecting? Please call us at 1-877-258-0369.

Vous cherchez les services en français? Cliquez ici