Connect online with one of our tech experts to get your computer serviced in the comfort of your own home, or wherever you are - 7 days a week, 8am to 11pm.

When you are ready to connect to our tech experts:

  1. Select the service you require from the “Your Issue” drop-down menu.
  2. Enter your name & phone number.
  3. Describe your issue in detail.
  4. If you have a work order number, enter it in the External Key field
  5. Click “Submit” to connect to a Staples tech expert.

If you received a Session Key from a Tech Support Specialist, enter it here. Otherwise, please fill out the issue submission and click submit.

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  • We are sorry, tech support portal is now closed.

    To request a tech support session, please return during the regular Hours of Operation:

    • 7 days a week - 8 AM - 11 PM

Session Key Show Session Key Help Window

Need help connecting? Please call us at 1-877-258-0369.

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